We value the trust you place in Zephyra Jewellery. Protecting your personal information and ensuring secure transactions is at the heart of what we do. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us online.

1. Information We Collect

When you browse or make a purchase on our website, we may collect the following:

  • Your name, contact number, email, and delivery address when you place an order.
  • Your payment information (processed securely through our payment partners, we do not store your card details).
  • Your browsing behaviour on our site, such as items added to your wishlist or shopping cart.
  • Optional information you choose to provide (such as signing up for newsletters).

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.
  • Keep you informed about your purchase and delivery status.
  • Improve your shopping experience with personalised recommendations.
  • Share relevant offers or promotions, if you choose to receive them.
  • Ensure the security of our website and prevent fraud.

3. Cookies & Tracking

Our website uses cookies (small text files stored on your device) to enhance your browsing experience. Cookies help us remember your preferences, save your cart, and understand how visitors use our site. You can choose to disable cookies in your browser settings, but some features of the site may not function properly without them.

4. Security of Your Data

We follow strict security practices to protect your information. Whenever you log in or place an order, your data is transmitted through secure servers. While no system is 100% secure, we are committed to protecting your data against unauthorised access or misuse.

5. Sharing of Information

We do not sell or trade your personal information. We may share your data only with trusted third parties necessary to complete your order, such as delivery partners and payment processors.

6. Your Choices

  • You can opt out of promotional emails or SMS at any time by clicking “unsubscribe” in our messages or contacting us directly.
  • You can request to update or delete your personal information from our system (except where we are legally required to retain certain records).

7. Data Retention

We retain your data for as long as necessary to provide you with services and comply with legal obligations. For example, order records may be kept for tax and accounting purposes.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:
Email: info@zephyrajewelry.com